1. All your products come from China?
Most of our customers are based in U.S. and European Union. Therefore we ship from U.S. (New Mexico) for North America and Netherlands for Europe.
The only exception are the pre-order products that are not released yet. Even in this situation we are doing the best to make sure that our customers get the products ASAP.
We do understand time pressure and we will always try to do our best.
Cryptocurrency mining hardware store
2. Can I order and pick up the product from your office?
In order to pick up your product from us we just need the prof of purchase (invoice) and prof of identity (ID or Passport).
This process is only available in Netherlands and we need to know in advance your plans. We encourage customers to make an appointment and collect their products from our location to offer FREE training. Our reputation for continue growth of sales and satisfied customers defines our purpose and our support team will make sure you will get the best in all aspects.
3. Shipping and insurance?
We do deliver in the world and it will always be fast, no matter about the order amount. All parcels will come with Insurance and tracking number.
4. Why you have so great low prices on most of your products?
Due to our long lasting relation to our main partners in mining products and continue growing of customers, we can negotiate the base factory price for most of our products.
5. With who you share my information?
We understand you privacy and we ensure that we do not share your information with no one outside our company. No third-party entities, no government agencies of any kind of any country. Your information is fully encrypted to 4096 bit, our own employees have no access to sensitive information. Cryptocurrency mining hardware store
